Refund Policy

1. The Freshness Guarantee

We stand by the quality of our organic produce. If your delivery arrives damaged, spoiled, or missing items, we will issue a refund or a credit to your account for the affected items. We do not require you to return damaged produce.

2. How to Request a Refund

To request a refund or credit, please contact our support team within 48 hours of receiving your delivery. Please include:

• Your Order ID
• A description of the issue
• A clear photo of the damaged or spoiled item(s)

3. Subscription Cancellations

You may cancel your subscription at any time. However, if an order has already passed the weekly billing cutoff date (Tuesdays at 11:59 PM EST), that order will be processed and delivered, and your cancellation will apply to all subsequent weeks. We cannot offer refunds for boxes that have already been shipped or packed.